General Terms and Conditions

General Terms and Conditions

1. Health and Medical Responsibility

   • It is your full responsibility to inform your trainer and the company of any difficulties you experience, as well as any changes to your physical or medical condition.
   • Any questions regarding future procedures, potential risks, or expected benefits are welcome. If you have any reservations or doubts, please voice these concerns and request clarification.
   • By participating in the EDY Yann Personal Training exercise and nutrition program, you acknowledge awareness of your health and physical condition. You understand that fitness activities may carry risks of injury or illness and voluntarily accept these risks.
   • You hereby release EDY Yann, its representatives, agents, employees, and successors from liability for any accidental injury, illness, or death resulting from your participation in the program.

2. Session Cancellations and No-Shows

   • Late Cancellation: Sessions canceled within 24 hours of the scheduled start time will be charged in full. The time slot will then be made available to other EDY Yann clients.
   • No-Show: Clients who fail to attend a session without prior notice will be charged in full and will not be allowed to reschedule.
   • Cancellation Method: All session cancellations must be made via phone or email. Informing a trainer directly will not be considered an official cancellation, and the session fee will still apply.

3. Session Packages and Refund Policy

   • Any block of sessions purchased is non-refundable and must be used within six weeks of the initial payment date.
   • In cases of illness that prevent continuation (with a doctor’s certificate), remaining sessions may be transferred to another person of your choice.

4. Conduct and Behavior

   • All clients must conduct themselves in a respectful manner while using the Club facilities.
   • Any client acting in an intimidating, abusive, violent, or disrespectful manner may be ejected from the Club without the possibility of a refund.

5. Acceptance of Terms

   • The purchase of any service or product from EDY Yann constitutes acceptance of these Terms & Conditions.
   • EDY Yann reserves the right to modify these terms at any time without prior notice. Any changes will be posted on the website immediately.